ClarifyCommunication

Frequently Asked Questions

What types of corporate communication training do you offer?

We provide tailored workshops in presentation skills, executive presence, internal messaging, and team communication. Each program is adapted to your organization’s industry and specific goals, with a focus on practical application.

How long does a typical public speaking coaching program last?

Programs range from a single half-day intensive session to a series of six weekly sessions, depending on your current skill level and objectives. We start with an assessment to determine the right pace and focus areas.

What is included in your crisis communication advisory service?

We help you develop a crisis communication plan, train designated spokespersons, and provide real-time counsel during an incident. Our approach covers media relations, internal alerts, stakeholder messaging, and post-crisis reputation recovery.

Do you work with organizations outside of South Africa?

Our primary focus is on South African organizations, but we have experience with multinational teams operating in the region. We can adapt our methods to different cultural and regulatory contexts upon request.

How do I know which service is right for my team?

We offer a free initial consultation to discuss your challenges and objectives. Based on that conversation, we recommend a specific service or a combination of training, coaching, and advisory support.

Support Channels & Response Times

Every ClarifyCommunication client gets direct access to our team. Here is how to reach us and what to expect.

Email Support

For detailed questions, document reviews, or crisis communication advice.

info@clarifycommunication.com

Response within 4 business hours during weekdays.

Phone Support

For urgent coaching session changes or time-sensitive queries.

035-675-3263

Available Monday–Friday, 08:00–17:00 SAST.

SLA Overview

Standard and priority response commitments for all clients.

  • Standard: within 8 hours
  • Priority: within 2 hours
  • Crisis: within 30 minutes

Before reaching out, check our FAQ for quick answers to common questions.

Get in touch

Reach our team directly for inquiries, bookings, or support.

Our office

70787 Tania Plaza

Phone

035-675-3263

Email

info@clarifycommunication.com

Business hours

Monday – Friday: 8:00 AM – 5:00 PM

Saturday: 9:00 AM – 1:00 PM

Sunday & public holidays: closed

Preferred channels

Email for detailed inquiries

Phone for urgent matters

In-person visits by appointment only

Request a coaching consultation

Tell us about your team’s communication goals or a specific speaking challenge. We’ll get back to you within one business day with a tailored proposal.

  • Public speaking coaching for executives and managers
  • Crisis communication advisory and media training
  • Corporate presentation and pitch development
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